Store Esthetician Manager

Face Foundrié•San Antonio, TX

2d•Onsite

About The Position

FACE FOUNDRIÉ San Antonio is seeking a Store Esthetician Manager to join their team. FACE FOUNDRIÉ is a fast-growing facial bar focused on providing affordable, approachable, and accessible skincare services in a modern and inclusive environment. Specializing in facials, lashes, brows, and skincare, the company aims to set a new standard in the industry with a vision for national expansion. FACE FOUNDRIÉ has been featured in major publications and has performed over 360,000 services in the last year, with over 65 locations nationwide. They are looking for passionate, driven individuals eager to be part of a company making a positive impact in the skincare industry.

Requirements

One year minimum experience in salon management.
Experience in a retail sales company.
Experience in dermaplaning, chemical peels, HydraFacial, brows, and lashes.
Able to pivot, adjust, and be flexible.
Strong time management skills.
Strong training and coaching skills.
Texas Esthetics License is required.

Nice To Haves

One year of Salon Manager experience is preferred.

Responsibilities

Demonstrates high standards in customer service.
Meets financial metrics including service revenue, average ticket, client count, rebooking, and product sales.
Identifies opportunities for growth such as staffing, scheduling, and coaching.
Responsible for the management of all personnel including recruitment, training, product knowledge, loss prevention, performance management, safety, and legal compliance.
Conducts regular performance reviews and provides constructive feedback to enhance team performance.
Creates and maintains staff schedules to ensure adequate coverage during peak hours.
Responsible for store's inventory.
Helps forecast sales, growth trajectories, and expansion plans.
Collaborates with the store owner to develop and manage the salon budget.
Monitors and analyzes financial reports, identifying opportunities for cost savings and revenue growth.
Implements strategies to achieve sales targets and profitability goals.
Oversees the delivery of high-quality services and ensures client satisfaction.
Addresses client issues and concerns, providing resolutions in a timely and professional manner.
Maintains a positive and welcoming environment for clients and staff.
Responsible for performing services on guests and leading by example.
Leads through teaching employees and growing their productivity, with a clear vision of individual, team, and/or personal goals.
Has coaching and mentoring skills and can verbalize steps to achieve those goals.
Confident in coaching and mentoring their team.
Responsible for identifying the professional development needed for each staff member.
Ensures all technical service and product trainings are attended.
Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.
Works with the owner to develop and execute marketing strategies to attract new clients and retain existing ones.
Coordinates and promotes special events, promotions, and collaborations to increase salon visibility.
Assists with Social Media as needed.