Esthetician

Sante Aesthetics•Portland, OR
•$20 - $23•Onsite

About The Position

The Esthetician / Front Desk Receptionist is a licensed skincare professional who provides high-quality aesthetic treatments while also managing front desk operations. This role ensures seamless client satisfaction through full guidance in scheduling, consultations, check-out procedures, and delivering specialized skincare treatments while upholding Santé company standards for client care and excellence.

Requirements

  • Current Oregon Esthetician license
  • CPR and Bloodborne Pathogens certification
  • At least 2 years of experience as a licensed Esthetician
  • At least 1 year of experience as a Receptionist (spa environment preferred)
  • Strong communication, multitasking, and time management skills in a fast-paced environment
  • Proficient computer skills, including electronic health care record (EHR) systems and spa scheduling software
  • Upholding HIPAA and OSHA guidelines and maintaining client privacy
  • Maintaining a clean and professional appearance

Responsibilities

  • Greeting and assisting guests with questions, bookings, and payments for spa services and products
  • Answering phone calls and responding to email inquiries in a timely manner
  • Calling guests and members for confirmations on upcoming treatments and scheduling recurring treatments (e.g., botox, filler)
  • Keeping providers updated on any changes or updates to their daily schedule
  • Informing guests and members about currently available promotions and discounts
  • Encouraging guests to sign up for the Allē Loyalty program for future discounts and savings
  • Opening the spa and prepping reception/common areas for guests, members, and providers
  • Closing the spa, running closing reports, cash count, prepping facilities for the next business day, and locking up
  • Balancing and testing soaking pool and cool dip pool chemicals three times per day
  • Maintaining a clean and inviting environment in reception and common spa areas
  • Completing administrative tasks as requested by management
  • Conducting thorough consultations to guide clients through services and determine optimal treatment plans
  • Developing a dialogue regarding expectations and providing clear narratives of procedures
  • Performing 30, 60, and 90-minute facials, microdermabrasion, chemical peels, and body waxing (as well as lash lifts, lash tints, lash extensions, spray tans, or body treatments where applicable)
  • Providing client education, post-treatment instructions, and homecare guidance
  • Reviewing new client intake forms, documenting client treatments, charting health conditions, and filing appropriate medical records
  • Prepping treatment rooms with clean linens, products, and supplies prior to scheduled services
  • Straightening and sanitizing all treatment room equipment after every client
  • Monitoring inventory stock levels and notifying management of ordering needs
  • Actively learning current promotions to educate clients and stimulate sales
  • Engaging in continuing education to maintain high professional knowledge standards

Benefits

  • on job training
  • Employee discounts
  • Paid time off
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