store driver
About The Position
The Store Driver safely picks, stages, and delivers parts to professional customers, collects returns and cores, and supports sales through customer interactions and promotion of current offers and loyalty programs. The role also includes collecting credit accounts, maintaining customer relationships, providing the CPP with insights from delivery activity, and assisting with upselling and cross-selling. In addition to driving, the Store Driver supports store operations by maintaining cleanliness, stocking merchandise and trucks, completing back-stock tasks and cycle counts, and staying informed about inventory and new arrivals. The employee also assists walk-in customers by understanding their needs and recommending suitable parts or services. The role requires a valid driver's license with an acceptable driving record and the ability to work varied days, evenings, and weekends as needed.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate effectively.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills and the ability to build relationships with customers, peers, and leadership.
- Ability to speak and write English; Spanish is a plus.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately, including operations with whole numbers, fractions, and decimals.
- Ability to locate and stock parts and operate inventory systems and store equipment.
- Knowledge of safety practices.
- Sales aptitude, customer-service orientation, and confidence engaging customers and promoting products.
- Ability to identify customer needs and recommend solutions.
- Willingness to learn about new products and sales techniques.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish-language ability.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
- Collect payments for credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
- Assist with upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Stock merchandise, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers, identify their needs, and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
