Store Driver
About The Position
The Store Driver safely picks, stages, and delivers parts to professional customers, while collecting returns, cores, and payments on credit accounts. The role also promotes sales and loyalty programs, shares customer insights with the CPP, and helps increase sales through upselling and cross-selling. In the store, the driver supports customer service, stocking, inventory accuracy, and general cleanliness. The position requires safe driving, effective customer communication, product knowledge, and the ability to perform physical tasks in a mostly indoor work environment with occasional outdoor work and exposure to varied conditions.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate routes.
- Ability to use a delivery board system.
- Ability to locate and stock parts; safety knowledge and skills.
- Ability to operate inventory systems and store equipment.
- Friendly and persuasive communication, customer service orientation, and sales aptitude.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English and communicate effectively with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately, including work with whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to perform the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds with assistance.
Nice To Haves
- Spanish language skills.
- Automotive parts experience is preferred.
Responsibilities
- Pick, stage, and safely deliver parts to pro customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
- Collect payments from credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gathered during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
