Store Driver

Advance Auto Parts•Sheboygan, WI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports sales and customer relationships during delivery routes. The role also includes collecting payments on credit accounts, distributing sales flyers, sharing customer insights with the CPP, and helping increase sales through upselling and cross-selling. In the store, the employee maintains cleanliness, stocks and counts inventory, keeps current on products, and assists walk-in customers with recommendations.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use a delivery board system.
  • Ability to communicate effectively and build strong relationships with customers, peers, and leadership.
  • Ability to speak and write English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to locate and stock parts and use inventory systems and store equipment.
  • Knowledge of safety practices.
  • Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to meet the described physical demands, with or without reasonable accommodation.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery-route insights with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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