Store Driver

Advance Auto Parts•Lehigh Acres, FL

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers and picks up returns and cores. The role promotes sales and loyalty programs during deliveries, collects payments on credit accounts, and develops relationships with customers while sharing delivery insights with the CPP. The Store Driver also supports sales through upselling and cross-selling, assists walk-in customers with parts and service recommendations, and helps maintain store cleanliness, inventory, and product knowledge. The position requires working an assortment of days, evenings, and weekends as needed and performing other duties as assigned.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate effectively.
Ability to use a delivery board system.
Effective, friendly, and persuasive communication skills and the ability to build relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems and store equipment.
Sales aptitude, customer service orientation, confidence in engaging customers and promoting products, and ability to identify customer needs and recommend solutions.
Willingness to learn about new products and sales techniques.
Ability to meet the described physical demands, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share insights gained during deliveries with the CPP.
Upsell and cross-sell products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.