Store Driver

Advance Auto Parts•Huntsville, AL

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit accounts; and promotes sales and loyalty programs. The role also supports store operations through stocking, cycle counts, cleanliness, and assisting walk-in customers. The driver builds customer relationships and shares delivery insights with the CPP while recommending products and services to help increase sales.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including whole numbers, fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system, inventory systems, and store equipment.
  • Locate and stock parts while following safety practices.
  • Communicate in a friendly and persuasive manner and demonstrate customer service and sales aptitude.
  • Identify customer needs and recommend solutions.
  • Engage customers confidently, promote products, and be willing to learn about new products and sales techniques.

Nice To Haves

  • Automotive parts experience preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share insights from deliveries with the CPP.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stock and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to support sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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