Store Driver

Advance Auto Parts•Cincinnati, OH
•$14 - $15

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store operations and customer service. The role also includes promoting current sales and loyalty programs, collecting payments on credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and assisting with sales through upselling and cross-selling. Store support duties include cleaning, stocking, cycle counts, maintaining product knowledge, and helping walk-in customers identify suitable parts or services. The position requires safe driving, effective customer communication, and the ability to use delivery and inventory systems and store equipment. The employee must be able to work an assortment of days, evenings, and weekends as needed. Work is usually indoors, with occasional outdoor tasks and exposure to weather and other workplace conditions.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Friendly and persuasive communication skills and ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to engage customers, promote products, identify customer needs, and recommend solutions.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
  • Ability to speak and write English.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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