Store Driver

Advance Auto Parts•Houston, TX

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role includes promoting current sales and loyalty programs, collecting payments on credit accounts, maintaining customer relationships, and sharing insights from deliveries with the CPP. The Store Driver also assists customers with product recommendations and upselling, helps maintain store cleanliness and inventory, and performs other duties as assigned. The position requires a valid driver's license and an acceptable driving record. A high school diploma or equivalent is required; automotive parts experience is preferred. The employee must be able to work an assortment of days, evenings, and weekends as needed. Physical tasks include walking and standing for much of the workday, handling and moving parts, and frequently lifting up to 50 pounds, with occasional assisted lifts up to 100 pounds. Work is usually indoors, with occasional outdoor tasks and exposure to weather and other store-related hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to speak and write English and communicate effectively with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and ability to build strong customer relationships.
  • Ability to locate and stock parts and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude, customer service orientation, and ability to identify customer needs and recommend solutions.
  • Confidence in engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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