Store Driver

Advance Auto Parts•Lansing, MI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit-account payments; and distributes sales flyers while promoting current sales and loyalty programs. The role builds relationships with customers and shares delivery-related insights with the CPP. It also supports store sales through upselling and cross-selling, assisting walk-in customers, maintaining product knowledge, and recommending suitable parts or services. Additional store duties include maintaining cleanliness, stocking trucks and back stock, conducting cycle counts, and performing other assigned tasks. The position requires safe driving, effective customer communication, familiarity with inventory systems and store equipment, and the ability to work a variety of days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate effectively.
Ability to use a delivery board system.
Ability to locate and stock parts and operate inventory systems and store equipment.
Ability to communicate effectively, build strong relationships with customers, peers, and leadership, and speak and write English.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Customer-service orientation and the ability to engage customers, promote products, identify needs, and recommend solutions.
Willingness to learn about new products and sales techniques.
Ability to meet the physical demands of the job, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.
Required vision abilities include close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gained during deliveries.
Upsell and cross-sell products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.