Store Driver

Advance Auto Parts•Westfield, MA
•$16 - $18

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, picks up returns and cores, and supports sales and store operations. The role includes distributing sales flyers, collecting credit accounts, developing customer relationships, sharing delivery insights with the CPP, and helping increase sales through upselling and cross-selling. The driver also maintains store cleanliness, stocks merchandise, conducts cycle counts, stays informed about inventory and new arrivals, and assists walk-in customers with product or service recommendations. Other duties may be assigned. The position requires safe driving and navigation, effective customer communication, familiarity with inventory and delivery systems, and the ability to work an assortment of days, evenings, and weekends as needed. The employee is usually working inside, with occasional outdoor work and exposure to various conditions and hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and ability to build strong customer relationships.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude, customer service orientation, and ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands described, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gathered during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stock and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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