Store Driver

Advance Auto Parts•Martinsburg, WV

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit-account payments; and distributes sales flyers while promoting current sales and loyalty programs. The role builds and maintains customer relationships, shares delivery insights with the CPP, and supports sales through upselling, cross-selling, and helping walk-in customers identify appropriate parts or services. The position also involves maintaining store cleanliness, stocking merchandise, conducting cycle counts, learning about inventory and new arrivals, and using inventory and delivery systems. Drivers must follow safety practices and may assist with tasks such as installing batteries and wiper blades. The work is usually indoors, with occasional outdoor work and exposure to varied weather and other workplace hazards.

Requirements

Ability to drive safely and navigate delivery routes.
Ability to use a delivery board system.
Friendly and persuasive communication skills.
Ability to locate and stock parts and knowledge of safety practices.
Ability to operate inventory systems and store equipment.
Sales aptitude and customer service orientation.
Ability to identify customer needs and recommend solutions.
Ability to speak and write English and communicate effectively with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Confidence engaging customers and promoting products.
Willingness to learn about new products and sales techniques.
High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to meet the physical demands of the job, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience.
Spanish language skills.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gathered during deliveries.
Upsell and cross-sell products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.