Store Driver

Advance Auto Parts•Alexandria, VA
•$16 - $18

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns and cores; and supports sales by distributing flyers and promoting current sales and loyalty programs. The role also involves collecting payments on credit accounts, building relationships with professional customers, and sharing delivery-related insights with the CPP. Store Drivers assist with upselling and cross-selling, engage walk-in customers to identify needs and recommend parts or services, and help maintain inventory and store cleanliness. The employee performs other duties as assigned. The role requires safe driving, customer communication and service, sales aptitude, and the ability to use delivery and inventory systems and store equipment. The employee must be able to work an assortment of days, evenings, and weekends as needed. Work is usually indoors, with occasional outdoor tasks and exposure to various weather conditions and other workplace hazards. Physical duties include frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic arithmetic accurately, including whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Safely drive and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Demonstrate friendly and persuasive communication, customer-service orientation, sales aptitude, and the ability to identify customer needs and recommend solutions.
  • Be able to walk or stand predominantly; talk and hear; handle or feel with hands and fingers; reach; climb or balance; and stoop, kneel, crouch, or crawl.
  • Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
  • Have close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish is a plus.
  • Willingness to learn about new products and sales techniques.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program.
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