Store Driver

Advance Auto Parts • Mount Pocono, PA

1d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while providing customer service and supporting store operations. The role also involves collecting returns and cores, promoting sales and loyalty programs, collecting credit accounts, and sharing customer insights with the CPP. Store Drivers assist with stocking and inventory tasks, maintain store cleanliness, and help walk-in customers identify appropriate parts or services.

Requirements

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to drive safely and navigate routes.
• Ability to use a delivery board system.
• Ability to locate and stock parts safely.
• Ability to operate inventory systems and store equipment.
• Friendly and persuasive communication skills; ability to communicate effectively and build strong relationships with customers, peers, and leadership.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Ability to perform basic math accurately, including calculations with whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Confidence engaging customers and promoting products.
• Willingness to learn about new products and sales techniques.
• Sales aptitude and customer service orientation, including the ability to identify customer needs and recommend solutions.
• Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

• Automotive parts experience is preferred.
• Spanish language skills are a plus.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers.
• Pick up returns and cores.
• Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
• Collect payments on credit accounts daily.
• Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gathered during deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Perform general stocking, including truck stocking, back stock, and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED