Store Driver

Advance Auto Parts•Dunkirk, MD
•$16 - $18

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports store operations and sales. The role includes promoting sales and loyalty programs, collecting payments on credit accounts, and maintaining relationships with customers while sharing delivery insights with the CPP. The driver also helps customers in-store, recommends products or services, supports stocking and inventory tasks, and maintains store cleanliness. The position requires safe driving, customer service and sales skills, and the ability to perform the listed physical duties with or without reasonable accommodation. The hourly good-faith estimate is $16.40 to $17.75; the offered rate may depend on factors including location, experience, education, skills, and shift differential where applicable. Advance Auto Parts describes its health and wellness benefits program as supporting team members and their families.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and the ability to build strong customer relationships.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude, customer service orientation, and ability to identify customer needs and recommend solutions.
  • Ability to learn about new products and sales techniques.
  • Ability to perform physical duties, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience is preferred.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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