Store Driver

Advance Auto Parts • Cleveland, TN

1d

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, collects returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting on credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and supporting sales through upselling and cross-selling.

The driver helps maintain store cleanliness, stocks merchandise, performs cycle counts, stays knowledgeable about inventory and new arrivals, and assists walk-in customers with product or service recommendations. The position requires safe driving, customer-focused communication, familiarity with inventory and delivery systems, and the ability to work a variety of days, evenings, and weekends as needed.

Requirements

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• For applicants in Tennessee, a valid F-endorsement on the driver's license is required.
• Ability to drive safely and navigate routes.
• Ability to use a delivery board system.
• Ability to locate and stock parts, and knowledge of safety practices.
• Ability to operate inventory systems and store equipment.
• Friendly and persuasive communication, sales aptitude, and customer-service orientation.
• Ability to identify customer needs and recommend solutions.
• Speak and write English and communicate effectively with customers, peers, and leadership.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately, including whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
• Ability to meet the stated physical demands, with or without reasonable accommodation, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

• Automotive parts experience is preferred.
• Spanish language ability is a plus.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers.
• Pick up returns and cores.
• Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
• Collect on credit accounts daily.
• Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Perform general stocking, including truck stocking, back stock, and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED