Store Driver
About The Position
The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store operations and sales. The role includes promoting current sales and loyalty programs, collecting on credit accounts, and building relationships with MainStreet and National Pro customers while sharing delivery insights with the CPP. The Store Driver also assists walk-in customers, recommends products or services, supports upselling and cross-selling, and maintains product and inventory knowledge. Additional store duties include keeping the premises clean, stocking and organizing inventory, stocking trucks, handling back stock and cycle counts, and performing other duties as assigned. The role requires safe driving, effective communication, customer service and sales skills, and the ability to work an assortment of days, evenings and weekends as needed.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Speak and write English and communicate effectively with customers, peers and leadership.
- Read and interpret safety rules, operating and maintenance instructions, parts catalogs and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication and division with whole numbers, common fractions and decimals.
- Work an assortment of days, evenings and weekends as needed.
- Demonstrate safe driving and navigation ability.
- Use a delivery board system, inventory systems and store equipment.
- Locate and stock parts, with knowledge of safety practices.
- Communicate in a friendly and persuasive manner, build strong customer relationships, and demonstrate customer service and sales aptitude.
- Identify customer needs and recommend solutions.
- Engage customers confidently, promote products, and be willing to learn about new products and sales techniques.
- Meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance; reasonable accommodation may apply.
Nice To Haves
- Spanish language ability.
- Automotive parts experience.
Responsibilities
- Pick, stage and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting and the parking lot.
- Perform general stocking, including truck stocking, back stock and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
