Store Driver

Advance Auto Parts•Albemarle, NC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, and picks up returns and cores. The role also supports store sales and operations by promoting current offers and loyalty programs, collecting credit accounts, maintaining customer relationships, assisting with sales, keeping the store clean and stocked, and helping walk-in customers find suitable parts or services. The position requires safe driving, customer-focused communication, familiarity with inventory and store systems, and the ability to handle the listed physical demands and work environment.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to safely drive and navigate and use a delivery board system.
Ability to locate and stock parts, operate inventory systems and store equipment, and apply safety knowledge and skills.
Friendly, persuasive communication and the ability to build strong customer relationships.
Sales aptitude, customer service orientation, and ability to identify customer needs and recommend solutions.
Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
Ability to predominantly walk or stand; talk and hear; handle or feel with hands and fingers; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
Close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

Automotive parts experience is preferred.
Spanish language ability is a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
Collect credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.