Store Driver

Advance Auto Parts•Roanoke, VA

8d•$14 - $15

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports customer relationships and store operations. The role also promotes sales and loyalty programs, collects credit accounts, assists with upselling and cross-selling, and helps maintain store cleanliness, inventory, and product knowledge. Drivers may also assist walk-in customers by understanding their needs and recommending appropriate parts or services.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate routes.
Ability to use a delivery board system.
Friendly and persuasive communication skills.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems and store equipment.
Sales aptitude and customer service orientation.
Ability to identify customer needs and recommend solutions.
Ability to speak and write English and communicate effectively with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately, including work with whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Confidence engaging customers and promoting products.
Willingness to learn about new products and sales techniques.
Ability to meet the physical demands of the role, including frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds with assistance.

Nice To Haves

Spanish language skills.
Automotive parts experience is preferred.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly or monthly sales flyers while promoting current sales and loyalty programs.
Collect credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.