Store Driver

Advance Auto Parts•Syracuse, NY
•$16 - $18

About The Position

The Store Driver safely picks, stages, and delivers automotive parts to professional customers, picks up returns and cores, and supports sales through customer engagement and promotion of current offers and loyalty programs. The role also includes collecting payments from credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and assisting with product upselling and cross-selling. In the store, the driver helps maintain cleanliness, stocks merchandise and trucks, performs cycle counts, learns about inventory and new products, and assists walk-in customers with identifying needs and recommending suitable parts or services. The role requires safe driving, effective communication, customer service and sales skills, and the ability to work a range of days, evenings, and weekends as needed.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic arithmetic accurately, including whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Have confidence engaging customers and promoting products.
  • Be willing to learn about new products and sales techniques.
  • Have a valid driver's license and an acceptable driving record.
  • Have a high school diploma or equivalent.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers.
  • Provide the CPP with insights gained while making deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock trucks and merchandise, manage back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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