Store Driver

Advance Auto Parts

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role promotes current sales and loyalty programs, collects payments from credit accounts, and builds relationships with customers by sharing delivery insights with the CPP. The Store Driver also assists walk-in customers, recommends parts or services, helps increase sales through upselling and cross-selling, maintains store cleanliness, stocks inventory, and helps keep product knowledge current. The position requires a valid driver's license with an acceptable driving record and the ability to work varied days, evenings, and weekends as needed.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic arithmetic accurately, including whole numbers, fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system, inventory systems, and store equipment.
  • Locate and stock parts, with knowledge of safety practices.
  • Communicate in a friendly and persuasive manner; engage customers and promote products.
  • Demonstrate sales aptitude, customer service orientation, and the ability to identify customer needs and recommend solutions.
  • Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
  • Meet the physical requirements of predominantly walking or standing, talking and hearing, handling and feeling objects, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.
  • Willingness to learn about new products and sales techniques.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to support sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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