Store Driver

Advance Auto Parts•Tulsa, OK

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports sales by distributing promotional materials and promoting current sales and loyalty programs. The role includes collecting payments on credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and helping increase sales through upselling and cross-selling. Store support duties include cleaning, stocking, cycle counts, maintaining product knowledge, and assisting walk-in customers with parts and service recommendations. The employee must hold a valid driver's license with an acceptable driving record and be able to meet the physical and environmental demands of the job, with or without reasonable accommodation.

Requirements

  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.
  • Ability to drive safely and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Ability to communicate effectively, build relationships, and provide friendly, persuasive customer service.
  • Ability to identify customer needs and recommend solutions, with confidence in engaging customers and promoting products.
  • Ability to speak and write English; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the position, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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