Store Driver
About The Position
The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store operations and sales. The role involves promoting current sales and loyalty programs, collecting credit-account payments, building relationships with MainStreet and National Pro customers, and sharing delivery-related customer insights with the CPP. The driver also assists with upselling and cross-selling, engages walk-in customers to recommend parts or services, maintains store cleanliness, stocks merchandise, performs cycle counts, and stays informed about inventory and new products. Other duties may be assigned. The position requires a valid driver's license and acceptable driving record, safe driving and navigation, customer-service and communication skills, and the ability to use delivery and inventory systems and store equipment. Automotive parts experience is preferred. A high school diploma or equivalent is required. The work involves predominantly walking or standing and frequent lifting of up to 50 pounds, with occasional lifting of up to 100 pounds with assistance. The employee usually works indoors, with occasional outdoor work and exposure to various workplace hazards and weather conditions.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Safe driving and navigation ability.
- Ability to use the delivery board system.
- Ability to locate and stock parts, and knowledge of safety practices.
- Ability to operate inventory systems and store equipment.
- Friendly and persuasive communication, with the ability to communicate effectively and build strong relationships with customers, peers, and leadership.
- Ability to speak and write English; Spanish is a plus.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
- Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained while making deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Advance Auto Parts offers a comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
