Store Driver

Advance Auto Parts•Hot Springs, AR

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts and building relationships with customers while sharing delivery insights with the CPP. In-store responsibilities include assisting customers with product recommendations and sales, maintaining store cleanliness, stocking inventory, and helping with cycle counts. The employee may perform other duties as assigned. The position requires a valid driver's license and acceptable driving record. Employees must be able to work an assortment of days, evenings, and weekends as needed. The role involves frequent walking or standing, handling and moving merchandise, and working primarily indoors with occasional outdoor work and exposure to varied conditions and hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Perform basic math accurately, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to safely drive and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Knowledge of safety practices.
  • Friendly, persuasive communication and the ability to build strong customer relationships.
  • Sales aptitude and customer service orientation, including identifying customer needs and recommending solutions.
  • Confidence in engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to perform the physical demands of the position, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
  • Ability to walk or stand predominantly, talk and hear, handle or feel objects, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Assist with upselling and cross-selling to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Stock merchandise, including truck stock and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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