Store Driver

Advance Auto Parts•Kenner, LA

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role includes promoting sales and loyalty programs, collecting payments on credit accounts, building relationships with customers, and sharing delivery-related insights with the CPP. The Store Driver also assists with sales, maintains store cleanliness and inventory, and serves walk-in customers by identifying their needs and recommending parts or services. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system.
  • Communicate in a friendly and persuasive manner.
  • Locate and stock parts, with safety knowledge and skills.
  • Operate inventory systems and store equipment.
  • Demonstrate sales aptitude and customer-service orientation.
  • Identify customer needs and recommend solutions.
  • Engage customers confidently, promote products, and be willing to learn about new products and sales techniques.
  • Meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained during deliveries.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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