Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers, and picks up returns and cores. The role also supports sales through customer outreach, promotion of current sales and loyalty programs, collection of credit accounts, and opportunities to upsell and cross-sell products. Drivers build relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP. The position includes maintaining store cleanliness, stocking and organizing inventory, conducting cycle counts, and keeping product knowledge current to assist with sales. Drivers also engage walk-in customers to understand their needs and recommend appropriate parts or services. The role requires safe driving, effective communication, customer service, and the ability to work an assortment of days, evenings, and weekends as needed.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate effectively.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills; ability to communicate effectively and build strong relationships with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
- Ability to locate and stock parts, and knowledge of safety practices.
- Ability to operate inventory systems and store equipment.
- Sales aptitude, customer service orientation, and ability to identify customer needs and recommend solutions.
- Ability to speak and write English.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
- Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned while making deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
