Store Driver
About The Position
The Store Driver safely picks, stages, and delivers parts to professional customers, collects returns and cores, and supports customer relationships and sales during deliveries. The role also includes promoting current offers and loyalty programs, collecting on credit accounts, and sharing customer insights with the CPP. In the store, the driver assists customers with product recommendations, supports sales through upselling and cross-selling, maintains cleanliness and inventory, and performs general stocking and cycle counts. The position requires safe driving, customer service, basic sales skills, and the ability to perform physical tasks in a primarily indoor work environment with occasional outdoor work and exposure to varied conditions.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate routes.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills.
- Ability to locate and stock parts and knowledge of safety practices.
- Ability to operate inventory systems and store equipment.
- Sales aptitude and customer service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English and communicate effectively with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to meet the described physical demands, with or without reasonable accommodation, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gathered during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
