Store Driver

Advance Auto Parts•Sturgis, MI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns and cores; and supports customer relationships and store operations. The role includes promoting sales and loyalty programs, collecting payments from credit accounts, sharing delivery insights with the CPP, and assisting customers with product recommendations and sales. Store upkeep, stocking, inventory tasks, and other assigned duties are also part of the position.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and acceptable driving record.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to meet the stated physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights from deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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