Store Driver

Advance Auto Parts•Bowling Green, KY

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and distributes sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building customer relationships, sharing delivery insights with the CPP, and supporting sales through upselling, cross-selling, and customer service. The position helps maintain the store through cleaning, stocking, truck stocking, back-stock management, and cycle counts. The driver maintains knowledge of inventory and new arrivals and assists walk-in customers by identifying their needs and recommending appropriate parts or services. Other duties may be assigned.

Requirements

  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills.
  • Ability to locate and stock parts and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer service orientation, including identifying customer needs and recommending solutions.
  • Ability to speak and write English and communicate effectively with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
  • Perform other duties as assigned.
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