Store Driver

Advance Auto Parts•Morganton, NC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also collecting returns, cores, and payments on credit accounts. The role supports sales by distributing flyers, promoting current sales and loyalty programs, assisting with upselling and cross-selling, and sharing customer insights with the CPP. It also involves maintaining store cleanliness, stocking and counting inventory, learning about products, and assisting walk-in customers with parts and service recommendations. The position requires safe driving, effective customer communication, basic math and reading skills, and the ability to work an assortment of days, evenings, and weekends as needed. The employee is predominantly walking or standing and must meet the physical demands described in the posting, with or without reasonable accommodation.

Requirements

Valid driver's license with an acceptable driving record.
High school diploma or equivalent.
Ability to drive safely and navigate routes.
Ability to use a delivery board system.
Ability to communicate effectively and build strong relationships with customers, peers, and leadership.
Ability to speak and write English; Spanish is a plus.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to engage customers confidently and promote products.
Willingness to learn about new products and sales techniques.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems and store equipment.
Sales aptitude and customer-service orientation.
Ability to identify customer needs and recommend solutions.
Ability to meet the physical demands of the position, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language ability.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers.
Provide the CPP with insights gathered while making deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.