Store Driver

Advance Auto Parts•Farmville, NC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also supporting store operations and customer service. The role includes collecting returns, cores, and credit accounts; distributing sales flyers and promoting sales and loyalty programs; and building relationships with customers while sharing delivery insights with the CPP. The Store Driver also assists with sales through upselling and cross-selling, helps walk-in customers identify suitable parts or services, and supports inventory work, stocking, and store cleanliness. The position requires safe driving, effective communication, customer-service and sales skills, and the ability to work a variety of days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate routes.
Ability to use a delivery board system.
Ability to locate and stock parts, operate inventory systems, and use store equipment.
Knowledge of safety practices.
Friendly and persuasive communication skills and the ability to build strong relationships with customers, peers, and leadership.
Ability to speak and write English; ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
Sales aptitude and customer-service orientation, including the ability to identify customer needs and recommend solutions.
Ability to engage customers and promote products, and willingness to learn about new products and sales techniques.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to meet the described physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly and monthly sales flyers and promote current sales and loyalty programs.
Collect credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.