Store Driver

Advance Auto Parts•Apex, NC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers and picks up returns and cores. The role also supports sales by distributing promotional flyers, promoting sales and loyalty programs, collecting on credit accounts, and sharing customer insights with the CPP. Store Drivers assist walk-in customers, recommend products or services, and help increase sales through upselling and cross-selling. The position also involves maintaining store cleanliness, stocking merchandise and delivery trucks, performing cycle counts, and staying informed about inventory and new arrivals. The employee must have a valid driver's license and an acceptable driving record. A high school diploma or equivalent is required; automotive parts experience is preferred. The role is predominantly performed while walking or standing in a usually indoor environment, with occasional outdoor work and exposure to weather and other workplace hazards. The employee must be able to perform the listed physical demands, with or without reasonable accommodation.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use the delivery board system.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Friendly, persuasive communication and the ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Stock merchandise, including delivery trucks and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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