Store Driver

Advance Auto Parts•Caro, MI

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports sales, customer service, inventory, and store upkeep. The role also helps maintain customer relationships and shares insights from deliveries with the CPP. Drivers may assist walk-in customers by identifying their needs and recommending appropriate parts or services. The position requires working a range of days, evenings, and weekends as needed, and performing physical tasks with or without reasonable accommodation.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills; ability to communicate effectively and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including with whole numbers, common fractions, and decimals.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems for back stock and store equipment.
  • Sales aptitude and customer service orientation, including identifying customer needs and recommending solutions.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to perform the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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