Store Driver

Advance Auto Parts•Alpharetta, GA

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, sharing delivery-related insights with the CPP, and supporting sales through upselling, cross-selling, and customer service. Additional store duties include maintaining cleanliness, stocking merchandise and trucks, completing back-stock and cycle counts, and learning product inventory and new arrivals. The driver also assists walk-in customers by identifying their needs and recommending appropriate parts or services. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Friendly and persuasive communication skills, including the ability to communicate effectively and build relationships with customers, peers, and leadership.
  • Ability to speak and write English; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Sales aptitude and customer service orientation, including the ability to identify customer needs and recommend solutions.
  • Ability to meet the physical demands of the role, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights gained during deliveries with the CPP.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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