Store Driver

Advance Auto Parts•Jacksonville, FL

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; picks up returns and cores; and distributes sales flyers while promoting sales and loyalty programs. The role also includes collecting payments on credit accounts, building customer relationships and sharing delivery insights with the CPP, and supporting sales through upselling, cross-selling, and assisting walk-in customers. The employee helps maintain store cleanliness, stocks merchandise, performs cycle counts, and stays informed about inventory and new arrivals. The position requires safe driving, effective customer communication, product and inventory knowledge, and the ability to work a variety of days, evenings, and weekends as needed. The employee is usually indoors but may occasionally work outdoors in various weather conditions and encounter other workplace hazards.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including arithmetic with whole numbers, fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Hold a valid driver's license with an acceptable driving record.
  • Meet the physical demands of the job, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.
  • Have a high school diploma or equivalent.

Nice To Haves

  • Automotive parts experience.
  • Spanish language ability.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights learned during deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stock and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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