Store Driver

Advance Auto Parts•Carpentersville, IL
•$15 - $16

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also collecting returns and cores. The role supports sales and customer relationships by distributing promotional materials, collecting on credit accounts, sharing customer insights with the CPP, and assisting with upselling and cross-selling. Store duties include maintaining cleanliness, stocking inventory, completing cycle counts, learning about products and arrivals, and assisting walk-in customers with parts or service recommendations. Other duties may be assigned.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Hold a valid driver's license with an acceptable driving record.
  • Have a high school diploma or equivalent.
  • Demonstrate safe driving and navigation ability.
  • Be able to use a delivery board system, inventory systems, and store equipment.
  • Demonstrate communication, relationship-building, customer service, and sales skills, including the ability to identify customer needs and recommend solutions.
  • Be able to locate and stock parts and demonstrate safety knowledge and skills.
  • Be confident engaging customers and promoting products, and willing to learn about new products and sales techniques.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share insights gained during deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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