Store Driver

Advance Auto Parts•Orlando, FL

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and supports sales and customer service during deliveries and in the store. The role includes promoting sales and loyalty programs, collecting payments on credit accounts, building relationships with customers, and sharing delivery insights with the CPP. The driver also assists with upselling and cross-selling, maintains store cleanliness, stocks inventory, performs cycle counts, and keeps current on products and arrivals. Additional duties may be assigned. The position requires safe driving, customer communication, basic sales ability, and the ability to locate and stock parts. The employee must be able to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use a delivery board system.
  • Ability to communicate effectively and build relationships with customers, peers, and leadership in English; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including operations with whole numbers, common fractions, and decimals.
  • Ability to locate and stock parts, and use inventory systems and store equipment.
  • Knowledge of safety practices and skills.
  • Friendly and persuasive communication, sales aptitude, and customer-service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to meet the stated physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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