Store Driver

Advance Auto Parts•Pawtucket, RI
•$16 - $16

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns and cores; and distributes sales flyers while promoting current offers and loyalty programs. The role also includes collecting payments from credit accounts, building customer relationships and sharing delivery insights with the CPP, and supporting sales through upselling, cross-selling, and walk-in customer service. Store Drivers help maintain store cleanliness, stock merchandise and delivery trucks, perform back-stock tasks and cycle counts, and stay informed about inventory and new products. The role requires safe driving, customer-focused communication, basic math and reading skills, and the ability to work a range of days, evenings, and weekends as needed. The position is usually performed indoors, with occasional outdoor work and exposure to the conditions and hazards described below.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to speak and write English; communicate effectively and build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to safely drive and navigate and use a delivery board system.
  • Ability to locate and stock parts, follow safety practices, and operate inventory systems and store equipment.
  • Customer service orientation, sales aptitude, and ability to identify customer needs and recommend solutions.
  • Ability and confidence to engage customers and promote products; willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
  • Ability to perform duties involving predominantly walking or standing and use of hands and fingers, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back-stock tasks, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to support sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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