Store Driver

Advance Auto Parts•East Chicago, IN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also involves collecting credit accounts, building relationships with MainStreet and National Pro customers, and sharing delivery-related customer insights with the CPP. The Store Driver supports sales by upselling and cross-selling, assisting walk-in customers, and recommending suitable parts or services. Other duties include maintaining store cleanliness, stocking trucks and back stock, conducting cycle counts, and keeping up to date on inventory and new products. The position requires safe driving, effective customer communication, basic math and reading skills, and the ability to work assorted days, evenings, and weekends as needed.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Be able to work assorted days, evenings, and weekends as needed.
  • Have confidence engaging customers and promoting products.
  • Be willing to learn about new products and sales techniques.
  • Have a valid driver's license with an acceptable driving record.
  • Have a high school diploma or equivalent.
  • Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share insights learned during deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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