Store Driver

Advance Auto Parts•Norristown, PA

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports sales and customer relationships during deliveries. The role also assists walk-in customers, recommends products or services, promotes current sales and loyalty programs, and helps maintain store operations, cleanliness, inventory, and product knowledge. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to walk or stand for most of the workday and meet the physical demands described, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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