Store Driver

Advance Auto Parts•South Bend, IN

13d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; picks up returns and cores; and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments from credit accounts and building relationships with customers while sharing delivery-related insights with the CPP. The Store Driver assists with upselling and cross-selling, maintains store cleanliness, stocks and counts inventory, and helps walk-in customers find appropriate parts or services. Other duties may be assigned. The position requires safe driving and navigation, effective customer communication, familiarity with inventory and delivery systems, and the ability to locate and stock parts. The employee generally works inside but may occasionally work outdoors in varying weather and encounter mechanical, chemical, electrical, height, explosive, and vibration hazards. Physical duties include frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
Work an assortment of days, evenings, and weekends as needed.
Safely drive and navigate, and use a delivery board system.
Locate and stock parts; operate inventory systems and store equipment.
Communicate in a friendly and persuasive manner and build strong customer relationships.
Demonstrate sales aptitude, customer service orientation, confidence promoting products, and the ability to identify customer needs and recommend solutions.
Be willing to learn about new products and sales techniques.
Meet the physical demands of the job, including frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language ability is a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
Stock inventory, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
Perform other duties as assigned.