Store Driver

Advance Auto Parts•Lauderhill, FL

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers and picks up returns and cores. The role also supports store sales and operations by promoting current sales and loyalty programs, collecting payments on credit accounts, building customer relationships, maintaining product knowledge, and assisting walk-in customers with parts or service recommendations. Additional duties include store cleaning, stocking, cycle counts, and other assigned tasks. The position requires safe driving and navigation, effective communication, customer service and sales skills, and the ability to use delivery and inventory systems and store equipment. The employee must be able to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to drive safely and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Friendly and persuasive communication, customer service orientation, sales aptitude, and ability to identify customer needs and recommend solutions.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, sharing insights from deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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