Store Driver

Advance Auto Parts•Balch Springs, TX

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports store sales through customer engagement and promotion of current offers and loyalty programs. The role also includes collecting payments on credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and assisting with upselling and cross-selling. In addition to delivery duties, the Store Driver helps maintain store cleanliness, stocks merchandise, completes cycle counts, and stays informed about inventory and new arrivals. The driver also assists walk-in customers by identifying their needs and recommending appropriate parts or services, and performs other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems for back stock and store equipment.
  • Sales aptitude and customer service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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