Store Driver

Advance Auto Parts • Novi, MI

8d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and supports store sales and customer service. The role includes distributing sales flyers, collecting payments on credit accounts, maintaining customer relationships, sharing delivery-related insights with the CPP, and helping increase sales through upselling and cross-selling. The driver also helps keep the store clean and organized, stocks inventory, performs cycle counts, stays informed about products, and assists walk-in customers with recommendations.

Requirements

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Ability to drive safely and navigate routes.
• Ability to use a delivery board system.
• Friendly and persuasive communication skills.
• Ability to locate and stock parts, with safety knowledge and skills.
• Ability to operate inventory systems and store equipment.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.
• Confidence engaging customers and promoting products.
• Willingness to learn about new products and sales techniques.

Nice To Haves

• Automotive parts experience is preferred.
• Spanish language skills are a plus.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers.
• Pick up returns and cores.
• Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
• Collect payments on credit accounts daily.
• Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
• Assist with upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Perform general stocking, including truck stocking, back stock, and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED