Store Driver

Advance Auto Parts•Summersville, WV

About The Position

The Store Driver safely delivers automotive parts to professional customers, picks up returns and cores, and supports store sales and operations. The role promotes current sales and loyalty programs, collects payments on credit accounts, and builds relationships with MainStreet and National Pro customers while sharing delivery insights with the CPP. The driver also assists walk-in customers, recommends parts and services, supports sales through upselling and cross-selling, stocks merchandise, and helps maintain store cleanliness and inventory accuracy. The position requires safe driving, customer communication and service, product and inventory knowledge, and the ability to perform physical tasks in a store and delivery environment. The employee generally works indoors but may occasionally work outdoors in varying weather and encounter other workplace hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use a delivery board system.
  • Friendly, persuasive communication skills and ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
  • Ability to perform the listed physical demands, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights learned during deliveries with the CPP.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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