Store Driver

Advance Auto Parts•Kennesaw, GA

11d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and payments on credit accounts; and distributes sales flyers while promoting current sales and loyalty programs. The role builds relationships with MainStreet and National Pro customers and shares delivery-related customer insights with the CPP. It also supports sales through upselling, cross-selling, and assisting walk-in customers with product or service recommendations. Additional store duties include maintaining cleanliness, stocking merchandise and delivery trucks, completing cycle counts, and keeping current on inventory and new products. The employee may be assigned other duties. The role requires safe driving, customer service and communication skills, familiarity with inventory and delivery systems, and the ability to work a mix of days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license and an acceptable driving record.
Safe driving and navigation ability.
Ability to use the delivery board system.
Ability to locate and stock parts, operate inventory systems and store equipment, and follow safety practices.
Friendly, persuasive communication skills and the ability to communicate effectively and build strong relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
Ability to work an assortment of days, evenings, and weekends as needed.
Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
Ability to speak and write English.

Nice To Haves

Automotive parts experience.
Spanish language skills.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share insights gained during deliveries with the CPP.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, displays, dusting, and the parking lot.
Stock merchandise, including delivery trucks and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.