Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports sales through customer engagement and promotion of current sales and loyalty programs. The role also involves collecting credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and helping increase transaction value through upselling and cross-selling. In addition to delivery duties, the Store Driver helps keep the store clean, stocks merchandise and trucks, performs cycle counts, and maintains knowledge of inventory and new arrivals. The role also assists walk-in customers by identifying their needs and recommending suitable parts or services. The employee may perform other duties as assigned.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate routes.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems for back stock and store equipment.
- Sales aptitude and customer service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.
Nice To Haves
- Spanish language skills.
- Automotive parts experience is preferred.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and share insights gained during deliveries with the CPP.
- Assist with upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
