Store Driver

Advance Auto Parts•Shelbyville, KY

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit-account payments; and promotes sales and loyalty programs. The role also supports store operations through stocking, inventory counts, cleanliness, product knowledge, and customer service. Drivers build relationships with customers and share delivery insights with the CPP. The position requires a valid driver's license with an acceptable driving record and a high school diploma or equivalent. Automotive parts experience is preferred.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system, inventory systems, and store equipment.
  • Locate and stock parts safely.
  • Communicate in a friendly and persuasive manner, build relationships, and demonstrate sales aptitude and customer-service orientation.
  • Identify customer needs and recommend solutions.
  • Engage customers confidently, promote products, and be willing to learn about new products and sales techniques.
  • Meet the physical demands of the role, including predominantly walking or standing; talking and hearing; handling or feeling with hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; frequently lifting or moving up to 50 pounds; and occasionally lifting or moving up to 100 pounds with assistance.
  • Have close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Automotive parts experience.
  • Spanish language ability.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights from deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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