Store Driver

Advance Auto Parts•Jesup, GA

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports sales through customer outreach and promotion of current offers and loyalty programs. The role also includes collecting payments on credit accounts, maintaining relationships with customers and sharing delivery-related insights with the CPP, and assisting with upselling and cross-selling. In addition to driving and customer service, the position helps maintain store cleanliness, stocks merchandise and delivery trucks, completes cycle counts, and stays current on inventory and new products. The driver may assist walk-in customers by identifying their needs and recommending suitable parts or services. The role requires a valid driver's license with an acceptable driving record and the ability to meet the listed physical and work-environment demands, with or without reasonable accommodation.

Requirements

  • Valid driver's license with an acceptable driving record.
  • Ability to speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and the ability to build strong customer relationships.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including the ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • High school diploma or equivalent.
  • Ability to meet the described physical demands, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights from deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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