Store Driver

Advance Auto Parts•Green Bay, WI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns and cores; and supports sales by distributing promotional materials, promoting sales and loyalty programs, and collecting payments on credit accounts. The role builds relationships with MainStreet and National Pro customers and shares delivery insights with the CPP. It also includes assisting customers in the store, recommending parts and services, maintaining inventory and store cleanliness, and completing other assigned duties. The employee is usually working inside, with occasional outdoor work in varying weather conditions. The role involves frequent walking or standing and handling or moving items weighing up to 50 pounds, with occasional lifting or moving of up to 100 pounds with assistance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to use basic math accurately, including working with whole numbers, common fractions, and decimals.
  • Ability to drive safely and navigate, use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Safety knowledge and skills.
  • Friendly and persuasive communication, sales aptitude, and customer-service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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